Privacy Policy

Charpentier du Monde collects personal data when you contact us through our contact form, by email, phone, or when establishing a quote or contract.

Types of Data Collected

• Identity data: first name, last name
• Contact details: email address, phone number, postal address
• Information about your project: project type, technical details, budget, deadlines
• Website usage data: pages visited, duration of visits, traffic source

We use your personal data only for the following purposes:

• To communicate with you about your request or project
• For the execution of your projects (quotes, planning, execution, billing)
• To improve our services and your experience on our site
• To comply with our legal and accounting obligations

We do not sell or share your personal data with third parties for commercial or advertising purposes. Your data remains strictly confidential.

In some cases, we may need to share your data with technical partners (subcontractors, suppliers) involved in the execution of your project, always in compliance with data protection regulations.

We implement appropriate technical and organizational measures to protect your personal data against loss, alteration, or unauthorized access.

Our website uses an SSL (Secure Socket Layer) security protocol that ensures the confidentiality of data transmitted between your browser and our server.

We retain your personal data only for the period necessary to fulfill the purposes for which they were collected.

For quote requests without follow-up: 2 years maximum. For clients: duration of the business relationship plus 5 years for accounting and legal purposes. For navigation data: 13 months maximum.

Our site uses cookies to improve your browsing experience and allow us to analyze site usage.

Types of Cookies Used

• Essential cookies: necessary for the functioning of the site
• Preference cookies: remember your choices and customizations
• Analytics cookies: help us understand how you use our site

You can control and/or delete cookies as you wish. You can delete all cookies already present on your computer and set most browsers to block them. However, in this case, you may have to manually adjust some preferences each time you visit our site.

In accordance with current regulations (GDPR), you have the following rights regarding your personal data:

• Right of access: obtain a copy of your personal data
• Right to rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data in certain cases
• Right to restriction of processing: restrict the use of your data
• Right to object: oppose the processing of your data for legitimate reasons
• Right to data portability: receive your data in a structured format

To exercise these rights or for any questions regarding the protection of your data, please contact us at the following email address: contact[at]charpentier-du-monde.fr